The service that allows you to delegate the management of your SAP platform, with 24-hour support.
It will be our job to govern, prevent and resolve malfunctions, manage changes, and monitor the proper functioning of your platform, ensuring professionalism and expertise that is always aligned with the technological changes your IT environment is subject to. We also make use of close cooperation with Deda Group’s SAP application partner, Derga.
We are able to guide companies through the transition process to evolve their SAP environment, particularly in moving from SAP to SAP Hana. In addition, we support our clients in designing architecture and defining migration plans, ensuring business continuity.
The service includes:
– Systematic management of the database and SAP instances (BC Area);
– Changes to DB configuration and SAP instance parameters;
– System support required by activities on the DB and SAP instances;
– Systemic management of backup and restore procedures;
– Management of SAP printing services;
– Update Minor patches DB and SAP kernel;
– One Client and/or System Copy included in annual baseline.
We operate from our locations, but manage environments wherever they are: in our cloud (@Deda), in the hyperscaler cloud (@Hyper), in your cloud (@Home).
Sharing responsibilities – Migrating a company from the SAP platform to SAP Hana requires specific skills and complex tasks that should be entrusted to experienced and up-to-date personnel to minimize platform management risk, define the best solution for your needs, and ensure business continuity.
Save money by investing–Purchasing a service as an operating cost allows you to dilute spending while respecting corporate budget limits.
We work closely with Derga Consulting S.p.a. ensuring you have integrated application and systems management.
Have an SAP environment that is always optimized in terms of performance and functionality.
Our staff is knowledgeable, certified and constantly trained to ensure that you always receive answers that are appropriate to your requirements and in line with your technologies.
You can take advantage of the 24-hour technical support service.
Our service is always adhered to and proportionate to your needs, so you can plan your expenses with certainty while respecting your business budget.
We take care of every technical-operational activity and management risk, so you can focus on the activities that create value for your business.
Quality, experience and expertise are the hallmarks of Carraro’s strategic activities.
Deda Cloud was able to understand the value of this, accompanying the client in the implementation of a secure and managed infrastructure that enriches the company’s technological innovation.
– Clear references – Each customer is assigned a highly specialized technician who follows up with him or her at all times.
– Professionalism & Expertise – We are specialized and certified on Cloud and Security technologies.
– Experience – We have been operating for 20 years with a group from which we draw market and application expertise.
Let’s get to know each other, we are ready to help you.