The service that allows you to delegate the management of your AIX/Linux on Power platform.
It will be our job to govern, prevent and resolve malfunctions, manage changes, and monitor the proper functioning of Power systems, ensuring you professionalism and expertise always aligned with the technological changes your IT environment is subject to.
We operate from our locations, but we manage your environments wherever they are: in our @Deda cloud or at your location.
Specifically, we provide:
– Monitoring – control of computational resources, logs, disk space, outcome of data saves, security profiles, the status of high reliability services, system performance.
– Incident management – based on thresholds defined in monitoring, staff will intervene in the event of degradation or disruption to restore proper platform operation.
– Change management – for the purpose of optimizing performance, to revise backup and restore procedures for needs that have arisen, to improve system security.
– Update – update Fix and Patch of operating system after checking the compatibility of the update against active applications.
Sharing responsibilities – Using an AIX/Linux on Power platform requires specific skills and complex tasks that should be entrusted to experienced and up-to-date personnel to minimize platform management risk.
Save money by investing–Purchasing a service as an operating cost allows you to dilute spending while respecting corporate budget limits.
Minimizes management risk by transferring responsibility to us.
We take care of every technical-operational activity, so you can focus on the activities that create value for your business.
The service and related fee are always adhered to and proportionate to your needs.
You can plan your expenses with certainty while sticking to your business budget.
Benefit from our 24-hour technical support service.
Our staff is knowledgeable, certified and constantly trained to ensure that you always receive answers that are appropriate to your requirements and in line with your technologies.
– Clear referrals – Each client is assigned a highly specialized technician who follows up with them at all times.
– Customer focus – Developing new solutions every day for customer peace of mind.
– Experience – We have been operating for 20 years with a group from which we draw market and application expertise.
'
